Frequently Asked Questions

General Information


Graduation Information

For further information regarding your graduation ceremony, please refer to the Flinders University Website

Academic Dress

For information relating to the Academic Dress please use the following link.  

Graduate Ticket

You will be issued your graduate ticket at academic dress collection.

Photography and Merchandise

To find out more about the services we offer at your graduation please use the following link.

Contact Us

If your enquiry relates to our booking system, your questions may already be answered in our helpful FAQs.
For any enquiries relating to the hire or purchase of academic dress or photography mementos & flowers, please contact our Customer Support representatives.

Phone: 1300 360 445 (international: +61 8 8154 1388)
Web: Enquiry form

Ticket Information

All graduates have the ability to book up a maximum of three guest tickets.

Venue Info

Adelaide Convention Centre, North Terrace, Adelaide.

Parking & Public Transport 

The Adelaide Convention Centre offers two undercover car parks, the North Terrace car park and the Riverbank car park.
The North Terrace car park can be accessed via either direction along North Terrace. The Riverbank car park is accessed from Morphett Street (near the bridge).
There are many other car parks in the city close by, however parking in the city can fill up quickly.

As the Adelaide Convention Centre is located in the city there are many public transport options including bus, train and tram.
The Adelaide Railway Station is located next door and the closest tram stop is located in front of the railway station.

Academic Dress

Gown Collection Times and Locations

Pick up location :
Adelaide Convention Centre - Halls J & K

Pick up times :
9:30am ceremony - gown collection is from 8:00am
2:30pm ceremony - gown collection is from 1:00pm
3:30pm ceremony - gown collection is from 2:00pm
7:00pm ceremony - gown collection is from 5:30pm

Academic Dress Information

Do I have to wear Academic Dress to participate in my Graduation Ceremony?
Yes. All graduates attending the ceremony are required to wear the appropriate academic dress – a gown with a hood and mortarboard or bonnet.
Academic dress can be hired from GFP Graduations.
Graduates are encouraged to obtain their academic dress from GFP Graduations who are the University’s preferred supplier.

How do I book my Academic Dress?
GFP Graduations provide an easy on-line solution to order and pay for your gown hire. Simply go to GFP Website and follow the prompts.
Once you have completed your order you will receive an email confirmation.
Please present this confirmation at the Gowning counter to collect your gown.
If you have any queries, please contact Customer Service on or 1300 360 445.

How do I work out my Gown Size?
When you place your order online you will have the option to select your size e.g. extra small, small, medium, large etc and we will also ask for your height, this will allow us to ensure you have the correct size.

When do I return my Academic Dress?
Academic dress must be returned on ceremony day within 2 hours of conclusion of your ceremony.
Please ensure you have completed all photographic services prior to returning your gown. 
Failure to return your academic dress on graduation day may incur a late fee, unless otherwise arranged with staff.
Please refer to the terms and conditions below.

What if I don't have credit card - can I pay cash?
We highly recommend you use our secure online ordering system to ensure availability. Your receipt will be emailed to you. Please print and present this receipt at the Gowning counter to collect your academic dress. Alternatively, you can contact GFP to make a booking to pay on the day using cash and/or debit transactions.

Do I have to wear anything specific under my gown?
It is important to note the gown is open at the front; therefore what you are wearing underneath is visible. It is for this reason we recommend you wear business attire, and comfortable shoes. If the day is warm, you may want to remove your jacket as the gowns are quite heavy and it may be hot in the auditorium. 

How much will my Academic Dress hire cost?
Academic Dress hire prices vary depending on your requirements - as a general rule
Academic dress starts at $80 for a full set hire (gown, hood and mortarboard)

Terms and Conditions
Failure to return Academic Dress on time will incur a charge equivalent to the balance of the purchase price of the regalia. Purchase price is three times the hire price.
Cancellation of Order - If you need to cancel your order please contact Customer Service to arrange your refund.
Generally refunds are not applicable if your cancellation occurs within 3 days of your ceremony.

How to wear your academic dress

Gown - The gown is worn over the top of your clothing like a jacket, graduate's arms go through the opening in the sleeve.

College Hood - For all degrees the hood is then placed over the top of your gown and worn around your neck and then loosely draping down your back. The neckband should have the college colour on top and the navy on the bottom.

Mortarboard - The Mortarboard is worn with shallow part to the front of your head and the deep part at the back, with the tassel placed on the left-hand side.

Bonnet - The bonnet is worn horizontally with the tassles hanging over the graduates left-hand side.


Academic Dress Sizes


XXS 130 - 150 cm 4'2" - 4'9"
XS 150 - 160 cm 4'9" - 5'3"
S 160 - 170 cm 5'3" - 5'6"
M 170 - 180 cm 5'6" - 5'9"
L 180 - 190 cm 5'9" - 6'2"
XL 190 cm + 6'2" +


Ticket Information

Graduate Ticket Information
Your graduate ticket will be provided at gown pickup with your allocated seat.

Guest Ticket Information
Guest tickets will be available for download once your order is completed. 

Extra Guest Ticket Information
Information regarding extra guest ticket can be found here

Other Services

Studio Photography

Leave your graduation photos to the experts. GFP’s photography team will provide you and your family with a professional studio session that includes a wide range of individual, family and fun images.

Save time on your ceremony day you may and pre-order your Studio Photography package online.
For more information and to pre-order please sign in to the Graduation Portal.

Stage Photography

GFP professional photography team will capture your moment on stage.
Prints including the university logo, border and year of graduation are available for collection at the conclusion of your ceremony.

Your stage photo will also be available to view and purchase through our website following your ceremony.

Pre-order your stage photograph package today through our Graduation Portal.

Bears & Charms

Cute little bears, all dressed and ready to take home. Available in a range of sizes with a graduation gown, mortarboard and a hood the same colour as yours!

Click here to pre-order your bear and have it ready to collect at your ceremony.